<24 hours
<12 hours
<1 hour or custom SLA
Come to us for any problem affecting your chain. We can guarantee support for any issue affecting the components of your chain Conduit manages. If the problem is coming from another component, we’ll let you know and provide all diagnostic details available to us.
We have dedicated Slack or Telegram channels set up for all of our enterprise and self-serve mainnet customers. Contact us there and we’ll respond within the day. Otherwise you can get in touch with us through this form.
Conduit is here to help even before you launch your chain. We’ll work with you to find the best tech stack for your chain and get it launched quickly, so you can start growing.
Yes! We migrate our customers’ chains to take advantage of the latest upgrades from Optimism, Arbitrum, and other rollup framework providers within 48 hours of release.
Yes! Conduit maintains a strong working relationship with all providers our platform integrates with, and can work with those providers to resolve problems affecting your chain.
Response times vary by pricing plan. We can guarantee a response time of 24 hours maximum for teams on our self-serve testnet and mainnet plans, and 1 hour maximum for teams on our enterprise plan. Enterprise teams can also customize unique support SLAs with faster guaranteed response times varying by issue severity.
Sure! You can test out Webflow on our free plan where you can experiment with 2 projects. Your unhosted projects will have a two-page limit, but you can purchase a site plan on a per-project basis to unlock up to 100 static pages and additional CMS pages.
Sure! You can test out Webflow on our free plan where you can experiment with 2 projects. Your unhosted projects will have a two-page limit, but you can purchase a site plan on a per-project basis to unlock up to 100 static pages and additional CMS pages.
Sure! You can test out Webflow on our free plan where you can experiment with 2 projects. Your unhosted projects will have a two-page limit, but you can purchase a site plan on a per-project basis to unlock up to 100 static pages and additional CMS pages.
Sure! You can test out Webflow on our free plan where you can experiment with 2 projects. Your unhosted projects will have a two-page limit, but you can purchase a site plan on a per-project basis to unlock up to 100 static pages and additional CMS pages.
Sure! You can test out Webflow on our free plan where you can experiment with 2 projects. Your unhosted projects will have a two-page limit, but you can purchase a site plan on a per-project basis to unlock up to 100 static pages and additional CMS pages.
Sure! You can test out Webflow on our free plan where you can experiment with 2 projects. Your unhosted projects will have a two-page limit, but you can purchase a site plan on a per-project basis to unlock up to 100 static pages and additional CMS pages.
